Over the last week, we've received numerous phone calls from Kohl's, the department store we occasionally shop at. We last received a call last December when my wife's account was overdue. But we know we're current on the account, so we did not answer the phone. We figured it must be a telemarketing campaign, especially since they never left a message. Finally, curiosity got the best of my wife, and she answered the phone last night. Well, it seems they were just reminding us that this month's bill is due in a few days, and they offered the service of paying over the phone. My wife found out there is a $10 charge for pay-by-phone, so she declined and let them know she'd pay over the web in a day or two.
The common thread between the two initiatives is broad consensus that issuers have spiraled out of control over the last few years in their exploitation of consumers. Referring to the Fed actions, Sen. Carl Levin, D-Mich., said the new rules "are a good first step, but they don't prevent a number of unfair, deceptive and predatory practices that saddle many American families with crushing debt."
Current Debt: $36,242.95
Starting Debt:$63,311.34
Monthly Commitment: $1,500
Average Rate: 3.72%
Payment Efficiency: 92.35%
Payoff Date: Dec-2011 -2y 2m